Kingwood PC provides secure remote computer repair and support over your high speed Internet connection. What is Remote Access & how can it help me?

• Provides immediate technical support via remote access, allowing quick resolution to your specific problem.
• No hassle in removing your computer, waiting on a technician, or wasteful travel is needed.
• Perfect tool for removing malware, spyware and viruses.
• Great opportunity to optimize your computer to make it run faster!
• Repair and reconfigure wired & wireless networks.
• Repair Windows errors, printers and other application software.

Is the utility secure and are there any risks?

• This one-time application offers virtually anyone running a Windows based computer (Windows XP, Vista, Windows 7,  8, 10, 11) to connect securely encrypted to our servers. 
• You initiate the connection and can close it at will.
• Furthermore, once you close application, delete the small download or never run it again, we cannot connect to you.
• Only a few clicks to connect with absolutely no customer configuration necessary.
• Minimal download (less than 250KB) is super fast to execute and doesn’t require installation or registry entry to run.

How to establish an on-line remote computer repair session with us:

You contact us through e-mail, telephone or our contact page and provide as much information about your unique computer problem or error as possible. Once we understand your issue and that it can be resolved using remote access, you will be sent a link or verbally instructed on the download location.

If you can’t connect to the Internet because of suspected virus or other Internet connection problem, we encourage you to call us. Many times we can provide a temporary solution that allows you to access our download. Please note that you must contact us first before any remote connection can be attempted. Depending on your customer history we may require an initial deposit before we begin providing support. After contacting us please download the utility from here. We are transitioning to new software and after speaking with our technician you may be directed to download the software executable from here.